One Cruiser’s Experience with a Positive COVID Test Result on Embarkation Day – DCL Fan

In a discussion thread around on the Disney Cruise Line forum on the DISboards, poster @ForMyBoys shared their family’s encounter with a member of their social gathering testing positive for COVID-19 on arrival at Port Canaveral. They had been supposed to be aboard the Disney Desire from January 2nd by way of the 8th.

In circumstance you are not informed, beginning January 13, 2022, just about every visitor about the age of 5 will be necessary to be vaccinated versus COVID-19 prior to remaining authorized to board a Disney cruise ship – proof of vaccination will have to be furnished to DCL all through the pre-arrival method via the Secure Passage web site. In addition, all cruisers need to be tested at the port on embarkation day. You can read through about the most existing boarding course of action Right here. If anybody in your bash tests positive for COVID-19 the working day you are intended to be boarding the ship, your overall social gathering will, sad to say, be denied boarding.

In this poster’s situation, two staterooms were being reserved as they had been a party of 5.

All of us are vaccinated and experienced no indications.

…we identified out on the web-site that our 18yo (who is vaccinated and had no symptoms) examined beneficial and we weren’t apparent to sail. Absolutely everyone close to us have been substantial-fiving and making their way to the port and my young ones have been devastated. There were being no directions on what to do if you weren’t crystal clear to sail.

Now, this is in which matters get a little bit a lot more exciting. The family members was directed to hold out inside a waiting around home in an additional tent, or as the poster described, “a cellular home” where a medical doctor arrived and spoke to them about the positive examination end result. When they had been officially advised that they could not sail, they were made available a comprehensive refund for their cruise or a credit to use next time. There was some fantastic print in the letter when it arrived to accepting credit for the next time, i.e. non-transferrable, and many others., so if you find oneself in this predicament, you are going to require to make your alternative wisely.

They made us choose there in the moment which alternative we wanted [refund or credit] and gave us quite very little info.

Upcoming, they were being questioned for a description of their luggage so that it could be retrieved for them prior to them receiving a complimentary trip back to the airport. Two hours went by in advance of an individual arrived again into the “sterile” ready room with a letter showing the refund for both staterooms.

Now, if you’ve ever been on a Disney cruise, you know that the initially issue you do the moment you board that ship is head to Cabanas or to your assigned restaurant for lunch. If you have been to Port Canaveral, you know that there are no eating places within just strolling distance and nowhere to get food items inside the terminal, so you can consider by now that with 3 young children in the get together, persons essential to be fed. The family members had arrived at the port just just before 10:00 a.m. and the hrs have been ticking by. The ideal the terminal crew customers could provide was some chips and h2o.

The ball was dropped at some issue as it was not right up until 3:30 p.m. when the woman who brought chips and water asked the household why they ended up even now there (??!!!).

Lastly at 4:15pm anyone arrived to get us. They place us on a Disney bus with our baggage and drove us back to the airport. We arrived back again at the airport at 5:30pm. 8 and fifty percent hour ordeal. No one particular helped us prepare for lodging or rental vehicles or anything at all. We of course had our phones and figured it out. The world-wide-web at the port wasn’t really good so reserving every thing was a ache.

We bought coverage via the Disney Cruise Line which was closed on Sundays. I known as the following day and whilst I haven’t stuffed out the report would seem probable our rental car or truck and lodging won’t be protected since it wasn’t an official Trip interruption if we hardly ever boarded the cruise and we’re currently being told only the cruise fare alone us eligible for journey Cancellation coverage.

Folks, when you are buying excursion insurance policies by means of any seller, which includes Disney Cruise Line, you should, for the enjoy of all the things, examine the tiniest great print and plan for the worst-circumstance state of affairs for the reason that you just under no circumstances know what can come about. This weak spouse and children had a seriously challenging condition to offer with on a day that was meant to be more magical and then to have a travel coverage difficulty on major of it was just the worst.

We are so grateful to this mom for sharing her family’s tale with us on the DISboards. In point, if you have issues and/or want to go through far more about their experience, head around to the We Examined Optimistic For Covid at the Port and Here’s What Happened thread as she has quite generously supplied to supply responses and aspects to every thing she can about it.

If you are wondering about scheduling a cruise, you should get to out to just one of our expert Earmarked Disney journey brokers at Goals Endless Vacation for not only a free no-obligation estimate but also for as much (or as little) support and steerage that you could possibly have to have as you navigate these rather challenging waters of cruising in the midst of the world pandemic.

If you reserve your Disney Cruise Line holiday vacation via Dreams Unrestricted Journey – the formal sponsor of DCL Lover – you will obtain a shipboard credit history of up to $1000 furthermore a complimentary gift basket.

Jackie Gailey

Jackie Gailey is mother of two developed-up kids and wife to the best partner and father. She was a Panelist on the 2013 and 2014 Disney Parks Mothers Panel (now planDisney) and is now the Senior Editor for The DIS So much, she’s cruised after aboard the Disney Desire and the moment on the Disney Fantasy.