The option to program an appointment to talk with visitor providers in human being is nevertheless readily available on the app. On my latest cruise, I hardly ever saw appointments offered. My assumption is that scheduled appointments aren’t accessible except there is a substantial amount of demand to discuss with visitor companies throughout a certain sailing.
Though the guest services chat experienced been pretty unreliable and total of difficulties, this sort of as acquiring it crash, I did discover it useful when it labored. Along with guest providers, the DCL Navigator app had offered you the ability to chat with the dining and port adventures groups. This was a excellent way to be in a position to chat with the dining crew when waiting around in the cruise terminal to be positioned on the waitlist for ordeals this kind of as Palo or Remy.
What are your ideas on the removing of the chat with a crew member attribute? Will you pass up it, or did you obtain it had far too a lot of challenges to depend on?