Know before you go: Summerfest frequently asked questions

MILWAUKEE — Summerfest 2022 has arrived.

From ticket information to what’s allowed on the festival grounds, we rounded up frequently asked questions about all things Big Gig.

When is Summerfest?

Summerfest will take place over three consecutive weekends (Thursday-Saturday) from noon to midnight, June 23-25, June 30-July 2 and July 7-9.

Do I need a mask or proof of vaccination?

Milwaukee World Festival, Inc. does not intend to implement entrance protocols or a mask requirement for Summerfest 2022 and there are no plans to require proof of vaccination or proof of a negative test. MWF will monitor the situation and continue to work closely with health experts, while following local guidelines.

What are the different ticket options?

American Family Insurance Amphitheater tickets
A separate ticket is required for all shows at the American Family Insurance Amphitheater during Summerfest. American Family Insurance Amphitheater tickets also include same-day access to the Summerfest grounds and festival stages.

Summerfest general admission/multiday passes
A Summerfest general admission ticket/multiday pass allows access to the Summerfest grounds and festival stages during operating hours (noon-midnight). General admission tickets and passes are not valid for admission to American Family Insurance Amphitheater shows.

BMO reserved seating
Tickets for reserved seatings will be available for each evening headlining concert, in sections 1 – 5 of the BMO Harris Pavilion. Each ticket also includes same-day admission to Summerfest, but is not valid for admission to American Family Insurance Amphitheater shows. Sections 6 -13 of the BMO Harris Pavilion are free to any festival-goer on a first-come, first-served basis. 

Level Up viewing deck
Here, guests can take advantage of a private bar, flat-screen TVs, Wi-Fi and restrooms away from the crowds all while watching the Miller Lite Oasis headliner. A Level Up ticket also includes same-day admission to Summerfest and two beverages.

Summerfest Business Alliance free weekday tickets
These are a premium perk for SBA Members only, not available for purchase. Weekday tickets provide one person admission to Summerfest on any Thursday or Friday from noon to 4:00 p.m.

Where can I buy tickets?

Summerfest admission tickets and passes can be purchased in advance before and during the festival online at the Summerfest Store. Tickets and passes can be printed off or downloaded to mobile devices 48 hours before the event. 

During the festival, Summerfest general admission tickets are also available at Summerfest ticket booths at each gate.

All reserved tickets for American Family Insurance Amphitheater can be purchased online at TicketMaster.com or at the Summerfest Box Office near the South gate.

Summerfest said it urges all patrons to avoid purchasing tickets on the street from unauthorized sources, as the tickets may be counterfeit. Counterfeit tickets and tickets purchased from unauthorized sources will not be honored.

Do Summerfest gift cards expire?

Gift cards do not expire and are valid on the grounds or online store. Gift cards are good for purchases of Summerfest admission tickets, food and beverages and Summerfest merchandise. No refunds are available for Summerfest gift cards.

What is the exit and re-entry policy?

Wristbands to leave and re-enter the festival are available at all gate areas from noon until 6:30 p.m. daily. Re-entry wristbands will be valid for a single, same-day re-entry until 7:00 p.m. No re-entry wristbands will be issued after 6:30 p.m. and there are no re-entries after 7:00 p.m.

What are the security policies at the gates?

In line with all other major venues and stadiums, all visitors and employees will enter the festival through metal detection and should be prepared to comply with other security screening requirements.

Courtesy: Milwaukee World Festival, Inc.

  • All bags are subject to inspection prior to entering the Summerfest grounds. No backpacks or bags larger than 9x10x12 inches will be allowed on the grounds
  • Leave any unnecessary articles secured within your vehicle or at home to expedite your entry into the park
  • Those who bring backpacks or bags larger than 9x10x12 inches will be instructed to empty the contents into a clear bag provided by Summerfest in order to be admitted. The prohibited bag will be donated to Goodwill if not returned home or to a vehicle
  • Any illegal items, or weapons (knives, firearms, objects that could be used as weapons), etc., confiscated by security, will be handed over to local authorities

What can I carry in?

The following items are allowed at Summerfest:

  • Umbrellas (Note: Umbrellas are not allowed inside the American Family Insurance Amphitheater)
  • Strollers (Note: Strollers are not allowed inside the American Family Insurance Amphitheater)
  • Disposable camera
  • Small camera
  • Small bag, cinch bag, or purse

The following items are not allowed at Summerfest:

  • Backpacks
  • Large bags over 9X10X12 inches
  • Camelback style hydration packs
  • Picnic baskets
  • Outside food and beverages
  • Cans or glass bottles
  • Aerosol cans
  • Alcohol
  • Illegal drugs or substances
  • Firearms
  • Knives
  • Weapons or objects that could be used as weapons
  • Fireworks
  • Professional grade cameras or video equipment
  • Recording devices
  • Pets (except service animals)
  • Selfie sticks
  • Banners or flags on poles
  • Laser pointers
  • Lawn chairs
  • Skateboards or skates
  • Wagons
  • Kites
  • Hula-hoops
  • Frisbees
  • Stadium seats
  • Other carry-ins as determined by management

The following additional items are not permitted in the American Family Insurance Amphitheater:

  • Strollers
  • Umbrellas
  • Professional grade cameras and video equipment, unless allowed by the performer
  • Stadium seats
  • Other items as determined by the performer

Can I rent a stroller or wheelchair?

Yes, limited rentals are available at the Mid and South Gates with proper identification. It is $15.00 for manual wheelchairs and $5.00 for single strollers. Strollers are not allowed inside the American Family Insurance Amphitheater. Guests must be 18-years-old or older to rent.

Where can I stay overnight during my trip to Summerfest?

There are many hotels in the downtown Milwaukee area and many offer great Summerfest packages. For a list of partner hotels near the grounds, visit Summerfest’s accommodations page.

How do I get to Summerfest?

For a complete listing of transportation options and maps to Summerfest, including:

  • Bus service
  • Taxis/Ubers
  • Restaurant & bar shuttles
  • Pick-up and drop-off zones
  • Parking lots (no RV parking)
  • Train service to Milwaukee
  • Motorcycle parking
  • Bicycle parking

Visit the directions and parking page.

Can I bring my service animal with me?

Summerfest welcomes service animals and service animals-in-training. If you are a service animal trainer, the animal must wear a harness or leash and special cape denoting that the animal is in training and not merely a pet. Summerfest will never separate or attempt to separate somebody from their service animal or service animal-in-training. 

For more information on Summerfest facility access, visit its accessibility page.

Where can I look for something I think is lost?

Lost and found articles are turned in to and can be claimed at either guest services booth areas (South – just inside the South gate across from the big instruments, and Mid – on the North side of the Mid gate by the lost children’s area sponsored by Advocate Aurora Health).

If you are no longer at Summerfest, complete and submit a lost and found form. Lost items will be held for 30 days and then donated to a local charity.

What forms of payment are accepted at Summerfest?

Summerfest is a cashless festival. No cash will be accepted at the box offices or on the grounds. Reverse cash machines will be available. 

For more information, click here.